Changes to your BOP quote can be made through the Account page in the Attune portal. To make a change, to your BOP quote, navigate to the account and click on the quote you wish to edit in the right pane. You will see 2 options appear at the top, "Continue to Bind" and "Edit Quote".
When editing a quote, at the end it will ask if you want to overwrite the previous quote or if you want to create a new quote with those changes. Overwriting the quote means Attune can't track what differences are between the old and new quotes, since it's the same transaction number and creating a new quote will create an entirely new transaction in the system under the same account.
If the change you would like to make to your quote is not an option in the portal, please contact Attune Customer Care with the account name, quote number and the requested change.
PLEASE NOTE: If Customer Care completed your quote due to incorrect decline or there are multiple buildings at one location, you will need to reach out to Customer Care to make changes on your behalf.
When editing a quote, at the end it will ask if you want to overwrite the previous quote (which means we can't track what differences are between the old and new quotes, since it's the same transaction number), or if you want to create a new quote with those changes (creating an entirely new transaction in the system under the same account).