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CAT Underwriting Updates (BOP+ and BOP)
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FAQ
- What Underwriting Changes have we made to the BOP+ product?
- Can I request reinstatement of an affected policy?
- Will affected policies be renewing?
- What if I need to endorse a policy in an area affected by CAT Underwriting updates?
- What if I have an existing quote in the affected areas?
- Do these CAT changes effect our other carrier partners?
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Entire state of Texas: CAT Underwriting Updates
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Entire state of South Carolina: CAT Underwriting Updates
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Entire state of Louisiana: CAT Underwriting Updates
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Entire state of Florida: CAT Underwriting Updates
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Tier 1 in TX, LA, MS, AL, FL GA, SC, NC, VA, and Tier 2 FL
IVANS
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Servicing IVANS
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Operational IVANS FAQ
- What happens when the Attune Policy Number has more than 25 characters?
- Can I get both the agent and insured copies of policy documents with eDocs &/or Messages?
- Why didn't I receive an IVANS Download file today?
- How often will lVANS Download files be available in IVANS Exchange?
- How are eDocs &/or messages received? If my agency receives both eDocs &/or Messages and traditional data download, can I expect to receive them at the same time?
- What if the producer code is >15 characters?
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IVANS Account FAQ
- What will I see when I log into IVANS Exchange?
- Our agency receives IVANS downloads but do not know/unable to look up our IVANS ID (Y-Account). What should I do?
- How do I configure my agency management system to receive IVANS Download?
- What if I don’t have an IVANS Y Account?
- Do I Need to have an IVANS account to download? Are there any costs involved?
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General Questions
- How does Attune Insurance Download Service work?
- Are there specific Agency Management Systems that can be used for IVANS Download?
- What Lines of Business are available for Download?
- What is the difference between Download, eDocs and Messages? Do eDocs &/or Messages overwrite my data?
- What is Download or Agency Download Service? IVANS eDocs &/or Messages Download Calculator?
Attune
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Agency Management
Billing
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Core Specialty Excess
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Businessowners’ Policy (Blackboard)
- Can the payment plan be changed?
- How are the BOP (Blackboard) billed?
- How can I enroll in autopay (Blackboard BOP)?
- How can I pay for the (Blackboard) BOP?
- How can I view the account billing history and schedule of invoices for my BOP?
- How do I unenroll in automatic payments for my policy (Blackboard BOP)
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Businessowners’ Policy+ (Accredited)
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Workers’ Compensation Policies
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General and Professional Liability (Hiscox)
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Neptune Flood
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Liberty Mutual’s Custom Protector
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Businessowners’ Policy (Liberty Mutual)
Cancellations
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Core Specialty Excess
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Businessowners' & Excess Policies
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Workers’ Compensation Policies
Quoting & Binding
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Businessowners' & Excess Policies
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Workers’ Compensation Policies
Endorsements
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Core Specialty Excess
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Businessowners' & Excess Policies
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Workers’ Compensation Policies
Renewals
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Businessowners' & Excess Policies
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Workers’ Compensation Policies
Claims
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Core Specialty Excess
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File a Claim
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Loss Runs