Insureds can create a profile by visiting this link https://www.mybusinessonline.libertymutual.com/Pages/System/CreateProfile.aspx. They will need their policy number and the postal code that matches the policy in order to create an account.
Once they have created their profile, they can access the customer portal at - https://www.mybusinessonline.libertymutual.com. From here they will be able to make a one time payment, enroll in auto pay, check billing status, check claims status or contact claims adjusters, and retrieve policy documents.