Attune BOP and Excess policies are direct billed by email to the insured. Payment should not be made to the brokerage or retail agent unless payment is remitted immediately to Attune through the invoice link. Invoices are emailed to the account email addresses.
To pay, please click the “View and Pay” button at the bottom of the invoice. When this is clicked, a new invoice page will open and you/the insured will be able to enter the insured’s payment information under “Pay Invoice”.
Please note that we cannot currently accept payment over chat or email, and can only accept ACH payment over the phone. Any payment information sent through these channels will not be processed and will be immediately deleted for security reasons.