What is the process for cancellation notification?

Cancellation notices are mailed directly to insured and emailed to the broker the following business day. 

Please note the cancellation reason and effective dates are included in the notice.

For non-pay cancellations, please advise the insured to contact EMPLOYERS directly to make payment. In the case of incorrect payment plans, please reach out to Attune Customer Care to request an amendment. 

In some cases, a policy may be canceled to be rewritten (i.e. change of effective dates ,etc). In these cases the new policy will be assigned a new policy number, which will be shared directly with the insured by mail and broker by email upon its issuance.

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