What is Attune's renewal process?

Attune policies are automatically renewed and issued 30 days before the expiration date of the current policy term. No action is required to complete the renewal process, besides payment, unless the insured wishes to cancel or policy changes are required. We must receive full payment or first installment by the renewal effective date listed on the policy. 

Renewal Notification

Attune Customer Care emails the renewal policy to the binding broker 30 days before the expiration date of the current policy term. The renewal policy is also available to view and download in the Attune Broker Portal.

If the policy requires a Conditional Notice of Renewal (CNR), Attune mails the CNR to the insured within the state-required notification timeframe. Attune Customer Care also emails the renewal quote along with a copy of the CNR to the binding broker.

If the insured wishes to cancel or policy changes are required, the broker may contact Attune Customer Care for assistance.

Non-Renewal

If the policy will be non-renewed, Attune mails the non-renewal notice to the insured within the state-required notification timeframe and emails a copy of the non-renewal notice to the binding broker.

Billing

The renewal invoice is emailed to the account contacts when the renewal is scheduled, 30 days prior to expiration. Payment for the renewal is due on the effective date of the renewal policy. If the insured is enrolled automatic payment this will carry over to the renewal term. If we do not receive payment, the current policy will expire and no further coverage will be provided. 

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